Installation, Training & Support

Installation

Upgrading to a premium property management system has never been easier. Our On-line Coordinator will take you through the process step-by-step, ensuring a hassle-free conversion. Our On-line Process is carefully designed to fit your unique business needs and is adaptable to fit even the most demanding schedule. We can have your system up and going in just two business days. We can move as quickly as you need to.

 

Training

Getting off to a good start with our products is essential for your operation. We provide you with all the training you need, taking time to show you how to meet the special needs of your operations. We have several training options from which to choose, including phone training, on-site training at your hotel or in-house training at our classroom facility. We will also provide you and your staff with a variety of interactive online tutorials.

Even after your system is live, you can request additional supplemental training at any time. Call (925) 871-1833 to set up additional training.

 

Support

When it comes to your hotel management system, you want to know that the support is there when you need it. At AutoClerk, we understand this. That’s why we provide around-the-clock live customer support to hoteliers. We provide you with the type of extraordinary service you need to free you up for your own customers. All AutoClerk support agents have at least 5 years of hands-on hotel experience, and many have been a hotel manager as well.

Have Questions? We’ve Got Answers.

Any time you have questions, we’ll have answers from our live customer service and readily available 24/7 support. We will troubleshoot your problems so that you can get back on your feet and back to work as soon as possible, even if you’re on the road.