Rate Management Documentation


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Standard Rate Classes

Rate classes are not directly linked to the standard rates management portion of the AutoClerk program. If you Add, Delete or change any of the rate classes you will need to update the standard rates to reflect the changes you have made to your rate classes. AutoClerk warns you of this issue when you enter Standard Rate Classes.

AutoClerk allows for upto 18 standard rate classes. Each can be up to two alphanumeric charcters. The frequency refers to how often the rate is posted to the guest folio. The default is one, which would be a daily rate. If you set the number to seven it would be a weekly rate.

AutoClerk allows you to enter text descriptions for each rate class code. These are accessible from a pulldown dialog box when entering a reservation or checkin. To set these descriptions you must go into configuration

Select Edit Help and Source Files.

Each line needs to start with the rate class code, followed by one space and then the description. When the list is accessed from reservations or checkins, the rate classes will be listed in the order you type them here.


Transient Occupancy Tax

Enter the amount of tax to be posted to a folio everytime Room is posted unless a guest is tax exempt. A 10% tax is entered as 10.00. 10.5% would be entered as 10.50.

AutoClerk also support a secondary tax. Use the same format as shown above.


Package Rate Classes

Each package rate class has a two charcter alpha numeric code just like standard rate classes. You will notice that you also enter the description (Package Name) right here instead of going into configuration. Like standard rates the frequency indicates how many days the charge represents.

Packages include more than room and tax. They may include food and beverages, show tickets, tours..etc. You may make a package sensitive to room types, by using "Rate Class to Determine Room Charges".

Packages can be repeating which means that if your package is for two days and includes golfing, that if you stay for four days, you will charged the same amount twice. For a package to be repeating, leave the "Rate Class to use After Package Expiration" field blank.

Packages can be terminating, which means that after the number of days has passed, the guest is given a standard rate. To define a package to be terminating, enter a standard rate class where it indicates "Rate Class to use After Package Expiration.


Package Date Ranges

Packages have date ranges that are seperate from standard rates. When you enter a reservation or checkin and quote a package, AutoClerk looks at the arrival date and reads down the list of date ranges you have defined starting at "A" and ending with "T". The first date range that includes the arrival date is where AutoClerk stops and uses the package rate as defined for that time span.

Notice that in this example you do not have to list your dates spans in chronological order. It may be easier to put your standard package rates at the end in a date span that starts from the begining to the furtherst date in the future (December 31, 2066). You can then define your holidays up at the top of the list.


Package Rates

After you have been prompted to pick the package rate class you wish to define, you will be prompted to select the date range. AutoClerk will then display the Package Breakout Screen.

AutoClerk allows you to determine which charges will be part of the package. This is for accounting purposes only. The guest will only see the package charge and tax, but the property will see the individual amounts posted to the different revenue centers (charge types).

If you have set up your package to use a "Rate Class to Determine Room Rate Charges", then you should not include "RM" as one of the charge types.

If you are not using a standard rate class to set the Room portion, then you must include RM and the amount of the charge. This amount will be the same no matter what type of room the guest is given.

Normally you will want the tax to be posted seperately on the folio for the guest to see. If that is the case, then do not add Tax as a charge type to your list. If you do set up tax with an amount, the tax will be posted inside the package and guest will not be able to see it.

Some charges that you include in your package breakout may have sub-catagories. If so, you will have to indicate which category.

Now that you have configured the charge types that will be included on your package, you need to fill in the amounts that will be charged.

Finally there may be cases where rounding occurs, such as if a package is split between two people sharing a room. Since we can not post a fraction of a cent, we will need to round the postings on one of the charges. You need to select which charge type will be used for rounding. You should not choose tax.